Tradition – a core value for the Thalia bookstore chain. Here, the cultural asset of books has been traded for over one hundred years, and with enormous success.

But the book business has changed just as much with digitisation as consumer access: There are hardcover and paperback books, e-books, audiobooks, plus digital sales channels, subscription models, digital business models. The product has become complex.

The changing times are placing new demands on controlling in what is actually a traditional environment, as Stefan Liesegang, Head of Controlling at Thalia, can tell us from his own experience.

from his thought leadership role as the digitaliser of corporate controlling, he shows that traditional thinking and backward thinking have no place here.